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We solve people problems by providing imaginative, specialist care and support for people with a variety of needs including Learning Disabilities, Autism, Aspergers, Epilepsy, Mental & Physical Health issues and Challenging Behaviour. We do this in their own homes and we’ve been working in this way across London and the South East since 2006.
We have a dedicated in-house behavioural team with many years experience and training from the world renowned Tizard Centre and the Institute of Applied Behavioural Analysis. This means faster response times for the people we support, particularly when they are in crisis.
We have a sizeable team of skilled and caring professionals spread across support work, behavioural support and operational management.
We have a clear structure that ensures our staff on the ground are best placed to deliver quality care to the people we support but with the necessary infrastructure to provide all the relevant checks and measures.
We have relationships with a number of industry specialists. These include Dr John Biddulph, specialist provider of Autism and Aspergers training, the Tizard Centre and the Institute of Applied Behavioural Analysis.
Our staff turnover rate is far below the industry average meaning much better continuity of care for the people we support.
We actively support team members through a range of qualifications and training from achieving the new Care Certificate to specialist behaviour and management qualifications.
We encourage continuous open dialogue with all parties including the person being supported, family, medical professionals and social workers.
We challenge any situation that threatens the right of the people we support to live with freedom from discrimination and harassment.
We’re registered with and regulated by the Care Quality Commission (CQC).
Best value care with better outcomes
We work within the CCG pan London framework prices depending on the level of need that we’re supporting. This level of funding and support can give better outcomes to the person involved and if we compared cost to an inpatient scenario we would see a significant saving. Most importantly it puts the person needing support back in the driving seat of their own lives.
This is what one parent told us about the difference she saw in her daughter when she moved from a residential care home to her own house with support from our team :
"Rebecca used to like going out but unless all the residents wanted to go no one could go out…. Since Rebecca has moved to be supported by Frontier in her own home her life has turned around.
It’s wonderful to see her in her own home leading a full life. This is the kind of life we’d all choose to have. Why should it be any different for a person with a learning disability?"
We care about empowering the person we’re supporting
When can we help ?
The simple answer is probably ‘in most cases’ and also ‘pretty quickly’. There are many scenarios where commissioners will come to us at crisis point and ask us to provide an immediate service. Over the years, however, we’ve found that the best route would be to stabilise the person’s behaviour in their existing situation. So our team would start working with them to build trust and relationships while in the background we source an appropriate property and then manage the transition at the person’s pace.
But there are some key times in life when Frontier Support could be the answer :
A word about Zetetick Housing
Next steps ...
Either Phil Coffey, our Head of Operations or Lee Elkin our Clinical lead would be happy to have an initial conversation and can be reached on 020 8603 7230